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Nestack Agent Care

Sec 01 · Overview — Managed AI Agent Operations

Your AI agents,
run like production systems.

Nestack Agent Care operates your production AI agents across goals, workflows, tools, LLMs, evaluations, guardrails, human review, and business outcomes—coordinating incidents, costs, and reporting to detect failures, manage policy risks, monitor performance drift, and verify improvements as conditions evolve.

Failure modes catalogued
603
Industry playbooks
23
Enterprise critical SLA
30 min
Continuous agent operations
24/7

Playbooks

Pick your industry

Choose your industry to explore the risks we monitor, the evaluations we run, and the procedures we follow to keep AI agents reliable, compliant, secure, and production-ready across every stage of operation.

2.01 AccountingNestack Agent Care monitors and improves accounting AI agents, catching errors before they affect clients or financial operations. Failure modes29 Eval sets29 Cases~2070 2.02 Advertising & MarketingNestack Agent Care monitors and improves marketing AI agents, catching errors before they affect brand, budget, or compliance. Failure modes46 Eval sets46 Cases~2850 2.03 AgricultureNestack Agent Care monitors and improves agriculture AI agents, catching errors before they become costly field mistakes. Failure modes27 Eval sets14 Cases~1005 2.04 AutomotiveNestack Agent Care monitors and improves automotive AI agents, catching errors before they affect safety or trigger recalls. Failure modes40 Eval sets40 Cases~2290 2.05 BankingNestack Agent Care monitors and improves banking AI agents, catching errors before they create regulatory or financial exposure. Failure modes29 Eval sets13 Cases~1235 2.06 BiotechnologyNestack Agent Care monitors and improves biotech AI agents, catching errors before they affect research integrity or compliance. Failure modes26 Eval sets26 Cases~1660 2.07 ConstructionNestack Agent Care monitors and improves construction AI agents, catching errors before they affect site safety or project costs. Failure modes38 Eval sets38 Cases~1950 2.08 EducationNestack Agent Care monitors and improves education AI agents, catching errors before they affect learning or student safety. Failure modes30 Eval sets30 Cases~1950 2.09 ElectronicsNestack Agent Care monitors and improves electronics AI agents, catching errors before they affect product specs or safety. Failure modes34 Eval sets14 Cases~995 2.10 Energy, Utilities & EnvironmentNestack Agent Care monitors and improves energy AI agents, catching errors before they affect grid reliability or safety. Failure modes37 Eval sets14 Cases~905 2.11 Food & BeverageNestack Agent Care monitors and improves food & beverage AI agents, catching errors before they affect food safety. Failure modes53 Eval sets14 Cases~980 2.12 HealthcareNestack Agent Care monitors and improves healthcare AI agents, catching errors before they affect patient safety or compliance. Failure modes53 Eval sets15 Cases~1310 2.13 InsuranceNestack Agent Care monitors and improves insurance AI agents, catching errors before they lead to unfair outcomes. Failure modes67 Eval sets16 Cases~1600 2.14 ManufacturingNestack Agent Care monitors and improves manufacturing AI agents, catching errors before they cause defects or downtime. Failure modes52 Eval sets14 Cases~990 2.15 Media & EntertainmentNestack Agent Care monitors and improves media AI agents, catching errors before they affect legal standing or brand safety. Failure modes93 Eval sets14 Cases~940 2.16 MiningNestack Agent Care monitors and improves mining AI agents, catching errors before they affect safety or regulatory standing. Failure modes50 Eval sets23 Cases~1550 2.17 Real EstateNestack Agent Care monitors and improves real-estate AI agents, catching errors before they affect contracts or compliance. Failure modes36 Eval sets14 Cases~965 2.18 Retail & E-commerceNestack Agent Care monitors and improves retail AI agents, catching errors before they affect revenue or inventory. Failure modes49 Eval sets16 Cases~1110 2.19 Sports & FitnessNestack Agent Care monitors and improves sports and fitness AI agents, catching errors before they affect member trust. Failure modes61 Eval sets13 Cases~825 2.20 TelecomNestack Agent Care monitors and improves telecom AI agents, catching errors before they affect network uptime or security. Failure modes36 Eval sets13 Cases~770 2.21 Transportation & LogisticsNestack Agent Care monitors and improves logistics AI agents, catching errors before they affect delivery safety. Failure modes41 Eval sets14 Cases~910 2.22 Travel & HospitalityNestack Agent Care monitors and improves hospitality AI agents, catching errors before they affect the guest experience. Failure modes35 Eval sets14 Cases~850 2.23 Other IndustriesNestack Agent Care monitors and improves AI agents across all sectors, catching errors before they affect operations. Failure modes16 Eval sets15 Cases~1120

No playbook matches that search. Try a sector, task, or keyword — or browse the full index above.

Sec 03 · Procedures

Onboard → Observe → Respond → Improve → Verify

We instrument your agents, watch them around the clock, turn incidents into fixes, verify that improvements hold, and deliver a monthly audit-ready scorecard your board or regulator can read.

When an agent misbehaves, nobody improvises — the crew flies the procedure.

Agent incident response Applies: SEV-1 / SEV-2 / SEV-3
  1. EP-1

    Detect

    An alert, failed evaluation, guardrail event or human reviewer identifies a risky session. The case is acknowledged according to the applicable response target.

  2. EP-2

    Contain Memory item

    For a SEV-1 incident, pause the affected workflow, restrict the risky tool or move the agent into an agreed safe mode before full diagnosis. Containment authority is established during onboarding.

  3. EP-3

    Diagnose

    Correlate the goal, retrieval, plan, workflow, task, tool, LLM, evaluation and guardrail records; identify the affected slice, classify the failure mode, and locate the earliest critical decision that caused the issue.

  4. EP-4

    Remediate

    Apply the relevant runbook and correct the affected prompt, workflow, tool configuration, data source or guardrail. Link the change to the originating evidence and verify the affected slice through targeted output, step or trajectory evaluations before restoring autonomy.

  5. EP-5

    Notify

    Notify the client according to the agreed communication target. SEV-1 updates include affected agents, impacted sessions, containment status, probable source and next action.

  6. EP-6

    Learn

    Complete the post-incident review within five business days. Close the incident only after the failure mode, corrective action and verification evidence are recorded, and the relevant evaluation case, guardrail or runbook has been updated.

Nestack Agent Care contains the immediate risk, identifies the failed operational layer, verifies the corrective action, and converts the incident into reusable evidence for future monitoring and evaluation.

AI Agent Care pricing, made simple

Per agent. Per month. Pay only for the AI agents actively running in production.

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